Data Protection

Ace123's Privacy Policy — Your data, our responsibility

Your privacy at ace123 is our top priority. This privacy policy clearly outlines how your information is collected, how it is used, and how it is kept secure.

Last Updated: January 2026 | ace123.fun
Our Privacy Commitment
How ace123 Protects Your Privacy

Key pillars of ace123's privacy policy at a glance

SSL Encryption Protection

All your data at ace123 is protected with 256-bit SSL encryption. This protection is active at all times — during login, payments, and any exchange of information.

Never Sold to Third Parties

Ace123 never sells your personal information to third parties. Your name, phone number, and financial details remain strictly confidential.

You Are in Control of Your Data

Ace123 members can request to view, update, or delete their stored data at any time.

Cookie Policy Transparency

Ace123 is fully transparent about its use of cookies. This policy explains which cookies are used, why they are used, and how you can disable them.

Secure Data Storage

All data stored by ace123 is held on internationally certified secure servers. Data protection is ensured through regular security audits.

Spam-free communication

Ace123 only contacts you when necessary. The option to opt out of non-essential marketing communications is always available.

SSL Secured

All your data at ace123 is secured with 256-bit SSL encryption.

Available in Bengali

All ace123 policies are available in full.

Good to Know: This privacy policy applies to the ace123 website, mobile app, and all associated services. By using ace123, you are considered to have accepted this policy.

1 Introduction & Scope

Ace123 is an international-standard online gaming and betting platform. We believe that protecting our members' privacy is not just a legal obligation — it is our ethical responsibility. ace123's privacy policy is built on complete transparency, so you always know what information ace123 holds about you and how it is being used.

This privacy policy applies to the ace123 website (ace123.fun), mobile app, live chat support, and all other digital services associated with ace123. By creating an account or using our services, you are deemed to have fully accepted this privacy policy.

If you have any questions about ace123's privacy policy, you can reach the ace123 support team at any time. We are always ready to help.

2 What Information ace123 Collects

Ace123 only collects information that is necessary to provide its services. The data collected by ace123 falls into three categories:

Personal Identification Information

  • Full name and date of birth (for age verification)
  • Email Address & Mobile Number
  • Mailing Address (where applicable)
  • Copy of government-issued ID (for KYC verification)

Financial Information

  • Payment method details (Mobile Banking, Nagad, Rocket number)
  • Transaction history and amounts
  • Deposit & Withdrawal Records

Technical Information

  • IP Address & Device Information
  • Browser type and operating system
  • Login Time & Session Data at ace123
  • Gaming History & Activity Logs
ace123's Commitment: ace123 never stores your card number, PIN, or internet banking password. All financial transactions are processed through secure third-party payment gateways.

3 How We Collect Your Information

Ace123 collects information through several methods. The table below provides a detailed breakdown of what is collected and why:

Source of Collection Type of Information Purpose
Registration Form Name, email, mobile number Account Creation & Identity Verification
KYC Verification Process ID document, selfie Age & Identity Verification
Payment Processing Payment number, transaction ID Deposit & Withdrawal Confirmation
Website Browsing IP, Cookie & Session Data Service quality improvement & security
Support Contact Chat logs, email messages Issue resolution & service improvement

4 How Your Information Is Used

Ace123 uses the data it collects for specific purposes only. We never use your information beyond what is required. The ways your data is used at ace123 include:

  • Account Management: To create, maintain, and secure your ace123 account.
  • Identity & Age Verification: To meet legal requirements and protect minors.
  • Payment Processing: For secure processing of deposits and withdrawals.
  • Fraud Prevention: To prevent account abuse and money laundering.
  • Customer Support: For managing your communications with the ace123 support team.
  • Service improvement: For analytics to improve ace123's games and services.
  • Promotional Communications: To inform you about bonuses and offers, with your consent.
  • Legal Obligations: To meet regulatory compliance requirements.
Marketing Communications: ace123 only sends promotional messages to users who have given their consent. You can opt out of marketing communications at any time by contacting support.

5 Data Sharing Policy

Ace123 never sells your personal data. However, there are specific circumstances under which ace123 may share information on a limited basis:

Authorized Data Sharing

  • Payment Processors: With authorized payment gateways to process deposits and withdrawals.
  • KYC Provider: With regulated third parties for identity verification purposes.
  • Legal Authorities: Where required by a valid legal obligation or court order.
  • Security Partners: With relevant authorities to prevent fraud and money laundering.

All third parties contracted by ace123 are required to uphold the same privacy standards. ace123 ensures they receive only the minimum necessary data and cannot use it beyond its defined purpose.

ace123's Commitment: Your information will never be sold to advertisers or data brokers.

6 Cookies & Tracking Technologies

Ace123's website and app use cookies and similar technologies to function properly. The types of cookies used by ace123 include:

Essential Cookies

These cookies are essential for ace123's core functionality. They are used to maintain login sessions, ensure security, and remember language preferences. These cookies cannot be disabled.

Analytical Cookies

These cookies are used to understand how ace123 is being used. By analyzing page visits, session duration, and user behavior, ace123 continuously improves its service quality.

Performance Cookies

These cookies help monitor ace123's loading speed and stability.

Cookie Controls: You can block or delete non-essential cookies at any time through your browser settings. Note that doing so may limit certain features on ace123.

7 Data Retention Period

Ace123 does not store your data indefinitely. Each category of information has a defined retention period:

  • Account Information: For the duration of the active account, and up to 5 years after closure.
  • Financial Transaction Records: Up to 7 years, as required by law.
  • KYC Documents: Up to 5 years after verification, or until all legal obligations have been fulfilled.
  • Support chat log: Up to 2 years after the issue is resolved.
  • Cookie Data: Automatically deleted at the end of a session or when the browser is closed.

Once the designated retention period expires, ace123 securely deletes or anonymizes your data.

8 Your Rights

As an ace123 member, you have the following rights over your own data:

Right of Access

You can request to view the information ace123 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Object

You may object to your information being used for specific purposes.

Right to Data Portability

You can request a download of your data.

Right to Restriction of Processing

You may request that data processing be restricted under certain circumstances.

To exercise these rights, email the ace123 support team. ace123 will typically respond to your request within 30 business days.

9 Children's Privacy

Ace123 is intended strictly for individuals aged 18 and above. ace123 does not knowingly collect data from anyone under the age of 18.

Ace123 verifies age at registration and validates identity documents during the KYC process. If ace123 becomes aware that information has been inadvertently collected from a minor, that data will be deleted immediately and the account will be closed.

A Note for Parents: If your child has been using ace123, please contact us immediately at [email protected]. ace123 is committed to responsible gaming.

10 Privacy Policy Updates

Ace123 may update this privacy policy from time to time. Changes may occur due to legal updates, service changes, or security improvements.

If significant changes are made to this Privacy Policy, ace123 will notify members via email or an on-platform notice. Continued use of ace123 following any changes will be considered acceptance of the updated policy.

Previous versions of this policy are archived by ace123 and available upon request.

Current Version: January 2026 | Next Review: July 2026

11 Contact

For any questions, concerns, or requests regarding our Privacy Policy, reach out to ace123's dedicated privacy team:

Email Support

For any privacy-related requests:

Live Chat

For instant support, connect with ace123 via Live Chat:

Available 7 days a week, 24 hours a day

Ace123's privacy team typically responds within 72 hours. Complex requests may take up to 30 business days.

Get Started

Start Playing Safely at ace123 Today

Read our Privacy Policy? Your information is completely secure at ace123. Register for free today and enjoy the best gaming experience.

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