Ace123 believes gaming should be a source of entertainment, not stress. We are committed to safeguarding the mental and financial well-being of every member. On this page you will find all the responsible gaming tools, guidelines, and support resources you need.
Ace123 gives you multiple tools to keep your gaming in check
Set daily, weekly, or monthly deposit limits on ace123. Once a limit is set, it cannot be increased before the specified period ends — making it easy to prevent overspending.
Set a limit on how long you play in a single session on ace123. Once your time is up, ace123 will automatically warn you or end the session.
Need to clear your head? Use ace123's Cooling-Off feature to take a break of anywhere from 24 hours to 6 weeks. Your account will be inaccessible during this period.
If you feel gaming is having a negative impact on your life, activate self-exclusion on ace123. Your account can be fully suspended for anywhere between 6 months and 5 years.
Set a cap on how much you can lose on ace123. Once that limit is reached, ace123 will automatically prevent you from placing further bets.
Ace123's Reality Check feature reminds you at regular intervals how long you have been playing and how much you have spent. Stay aware, stay in control.
Ace123 support is always here for you when gaming becomes a problem.
[email protected]Gaming is for entertainment — not for earning a living or paying off debt.
Responsible Gaming means enjoying gaming as a fun and controlled form of entertainment — without it causing harm to your finances, time, or relationships. The concept is straightforward on ace123: only bet what you can afford to lose, and never think of gaming as a way to make money.
Online gaming is growing rapidly in Bangladesh, and ace123 takes that seriously. We have put dedicated initiatives in place to keep our members informed. Responsible gaming at ace123 goes beyond policy documents — it is delivered through practical tools and active support.
Ace123 believes an informed player is the best player. We want you to know your limits before you start gaming, make use of the tools available, and never hesitate to ask for help when you need it.
Most people do not recognize the early signs of a gaming problem. ace123 wants you to stay ahead of it. Watch out if you notice any of the following:
Ace123 encourages you to reflect on your gaming habits. If you answer "Yes" to more than 3 of the questions below, please contact ace123 support or set up self-exclusion:
1Do you sometimes play longer or spend more than you intended?
2Have you tried to cut back on gaming and failed?
3Do you feel restless, irritable, or angry when you are not gaming?
4Have you placed more bets to try to win back money you have lost?
5Do you hide your gaming from family or friends?
6Has gaming negatively affected your work, studies, or relationships?
7Have you borrowed money or sold anything to fund your gaming?
8Do you find it impossible to de-stress or escape problems without gaming?
Setting up ace123's responsible gaming tools is quick and simple. Follow the steps below:
Enter your username and password to access ace123.
Click the profile icon in the top right corner and select "Account Settings".
Go to the "Responsible Gaming" tab in your settings.
Select whichever you need — deposit limit, session time, loss limit, or self-exclusion.
Set your preferred limit and click the "Save" button.
Ace123 will send a confirmation of tool activation to your registered email.
Ace123 offers a range of limit options. See the full list in the table below:
| Tool name | Options | Effective period | Adjustable |
|---|---|---|---|
| Deposit limit | Daily / Weekly / Monthly | Immediate | Decreases take effect immediately; increases require 72 hours |
| Loss limit | Daily / Weekly / Monthly | Immediate | Decreases take effect immediately; increases require 72 hours |
| Session Time Limit | 30 minutes to 8 hours | Immediate | Adjustable at any time |
| Cooling-off break | 24 hours / 1 week / 6 weeks | Immediate | Auto-reactivates when the period ends |
| Self-Exclusion | 6 months / 1 year / 3 years / 5 years | Immediate | Cannot be changed before the period ends |
| Reality Check | 15 / 30 / 60 / 90 minutes | Immediate | Adjustable at any time |
Ace123 strictly prohibits anyone under 18 from gaming on the platform. Age verification and identity documents are mandatory during registration and the KYC process. Any account found to belong to a minor is closed immediately and any deposited funds are returned.
If you suspect an underage member of your household is using ace123 or any other gaming site, please take the following steps:
You don't have to face a gaming problem alone. Professional help is available beyond the ace123 support team. Seeking help is not a weakness — it is a sign of courage and self-awareness.
Live chat and email support available 24 hours a day, 7 days a week.
[email protected]Seek counseling services or consult a mental health professional in Bangladesh.
Local Mental Health CentersConfide in someone you trust at home — the people closest to you are your greatest source of support.
You can activate self-exclusion at any time by logging in to ace123.
Welcome to a safe gaming environment on ace123. Set your limits, stay in control, and play purely for fun. Register now and activate the responsible gaming tools today.